Question 1

What is neo PDM?

Accepted Answer

neo is a product data management platform that centralizes documents, structured data, and approvals for product teams, built for agile workflows and regulated industries.

Question 2

How is neo different from Google Drive or SharePoint?

Accepted Answer

Drives store files. neo structures product data: revisions, links between parts and documents, controlled change workflows and audit trails, so records stay consistent as the catalog grows.

Question 3

Which industries use neo?

Accepted Answer

Teams in medical devices, IoT, sports technology, optics, and broader hardware manufacturing run on neo. Customers include Sensative, Triomed, Spiideo, and Spec-Imaging.

Question 4

How does neo help with FDA, ISO 13485, and 21 CFR Part 11?

Accepted Answer

Validated e-signatures, immutable audit trails, and controlled change workflows meet the evidence requirements auditors expect. Teams like Triomed run continuous audit readiness on neo.

Question 5

How does change management work in neo?

Accepted Answer

Change requests, approvals, and release dossiers are first-class objects in neo. Every change carries its context, owners, and signatures, so revision history is always ready for review.

Question 6

Can we control roles and permissions per user?

Accepted Answer

Yes. Granular, role-based permissions decide who can read, write, approve, or release. Read/Write, Read-only, and administrator roles are configurable per workspace and project.

Question 7

How does pricing work?

Accepted Answer

neo is priced per user per month. Read/Write seats are 500 SEK, Read-only seats are 200 SEK, and neoDrive (local file sync) is 150 SEK. Volume discounts apply above 10 users.

Question 8

Is there a free trial?

Accepted Answer

Yes, you can pilot neo free for 3 months. Reach out and we'll get you set up with sample data and a walkthrough.

Question 9

Can I integrate neo with my CAD and ERP systems?

Accepted Answer

neo connects to mechanical and electrical CAD files through neoDrive.

Question 10

Where is our data hosted and how is it secured?

Accepted Answer

Your data is hosted in the EU with field-level encryption, granular permissions, and full audit logs. Every interaction is traceable, so sensitive IP stays protected as your team scales.

Question 11

Can we export our data if we ever leave neo?

Accepted Answer

Yes. Your data is structured from day one, and you can export all of it at any time.

Question 12

How long does implementation take?

Accepted Answer

Most teams are productive within a few weeks. Our success team helps with data migration, part naming and configuration.

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