# neo PDM FAQ: pricing, compliance, hosting and CAD

## What is neo PDM?

neo is a product data management platform that centralizes documents, structured data, and approvals for product teams, built for agile workflows and regulated industries.

## How is neo different from Google Drive or SharePoint?

Drives store files. neo structures product data: revisions, links between parts and documents, controlled change workflows and audit trails, so records stay consistent as the catalog grows.

## Which industries use neo?

Teams in medical devices, IoT, sports technology, optics, and broader hardware manufacturing run on neo. Customers include Sensative, Triomed, Spiideo, and Spec-Imaging.

## How does neo help with FDA, ISO 13485, and 21 CFR Part 11?

Validated e-signatures, immutable audit trails, and controlled change workflows meet the evidence requirements auditors expect. Teams like Triomed run continuous audit readiness on neo.

## How does change management work in neo?

Change requests, approvals, and release dossiers are first-class objects in neo. Every change carries its context, owners, and signatures, so revision history is always ready for review.

## Can we control roles and permissions per user?

Yes. Granular, role-based permissions decide who can read, write, approve, or release. Read/Write, Read-only, and administrator roles are configurable per workspace and project.

## How does pricing work?

neo is priced per user per month. Read/Write seats are 500 SEK, Read-only seats are 200 SEK, and neoDrive (local file sync) is 150 SEK. Volume discounts apply above 10 users.

## Is there a free trial?

Yes, you can pilot neo free for 3 months. Reach out and we'll get you set up with sample data and a walkthrough.

## Can I integrate neo with my CAD and ERP systems?

neo connects to mechanical and electrical CAD files through neoDrive.

## Where is our data hosted and how is it secured?

Your data is hosted in the EU with field-level encryption, granular permissions, and full audit logs. Every interaction is traceable, so sensitive IP stays protected as your team scales.

## Can we export our data if we ever leave neo?

Yes. Your data is structured from day one, and you can export all of it at any time.

## How long does implementation take?

Most teams are productive within a few weeks. Our success team helps with data migration, part naming and configuration.